FAQs Archive - Large Display Solutions

Q: What computer do we recommend you?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text]We recommend a intel based computer, a core i5 or i7, with at least, 8Gb of RAM, the recommended disc is a SSD becuse the reproduction of several files is a task that request a high throughput of the disk system. As a graphical card we recommend NVIDIA, because at the moment of writing these lines is the brand that offers the most stable drivers. It is not only a matter of power, it is also a requirement to have very stable software that controls that hardware, and our experience says that NVIDIA is the best choice. The operating system proposed is Windows 10, in any of its versions. The operating system has to be updated, like the drivers, that have to be in the last version.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: I have a client that needs a language you do not have available, can you add it?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text]Yes, sure. There is no problem to translate the system to a new language. It may happen that we do not know that language enough to make a translation with the quality required. In this case we may ask you for help with the translation.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What is the difference between a perpetual license and a yearly renewable license?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text]The perpetual license has just one payment and is for one computer, a concrete computer. This license will never expire, and you will be able to use it in that computer forever. During the first year you will have online support a response time of 24 hours and updates. The yearly renewable license has other advantges: you can substitute your computer, always will have the latest version and will have online support with response time of 24 hours. The characteristics of the software are the same, independently of the licensing version you may have.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: I have to change one computer, do I need a new license?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]Licenses are for individual computers. One license is for one computer, for a concrete one, not for only one. When you buy a perpetual license, the license code will only work for that computer, and if you have to buy a new computer your license will not be valid for that computer. If you buy a yearly service, and you change your computer for any reason, you will be able to receive a new license code for your new computer but with the same expiring date.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I have a button that executes a playlist, that when it finishes it returns to the previous playlist?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]Yes, this is known as "quick actions". When a "quick action" finishes, it goes back to the playlist that was playing before its activation.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How is LDSmonitor connected?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]LDSmonitor has to be connected to: Novastar sender using the USB cable, The network using a rj45 cable to the power supply that is provided with the equipment. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What ports do I have to open in my router for LDSmonitor?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]LDSmonitor needs these ports: For SNMP: UDP/161 For remote maintenance: TCP/22 For the web console: TCP:80 [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Is necessary a fixed IP?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]If you are going to work with SNMP and want to use remote support, you can use a fixed IP or a dynamic DNS (this dynamic DNS has to be controlled from outside of LDSmonitor). The idea is that if you want to address LDSmonitor from Internet, you have to make sure that you can address it, and you can do it by these two ways.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What computer do we recommend you?

We recommend a intel based computer, a core i5 or [...]

By Pere|2017-09-05T21:00:18+00:00September 5th, 2017|LDSperimetral - Technical|0 Comments

I have a client that needs a language you do not have available, can you add it?

Yes, sure. There is no problem to translate the system [...]

By Pere|2017-09-05T20:46:44+00:00September 5th, 2017|LDSperimetral - Functionality|0 Comments

What video formats are supported? Which one do you recommend?

Nunc euismod lobortis massa, id sollicitudin augue auctor vel. [...]

By Pere|2023-04-17T14:47:51+00:00September 5th, 2017|LDSperimetral - Technical|Comments Off

How does licensing works?

In the LDSperimetral system, the licensing is for each individual [...]

By Pere|2017-09-05T20:33:07+00:00September 5th, 2017|LDSperimetral - Licensing|0 Comments

What is the difference between a perpetual license and a yearly renewable license?

The perpetual license has just one payment and is for [...]

By Pere|2017-09-05T20:26:35+00:00September 5th, 2017|LDSperimetral - Licensing|Comments Off

I have to change one computer, do I need a new license?

Licenses are for individual computers. One license is for one [...]

By Pere|2017-09-05T19:10:43+00:00September 5th, 2017|LDSperimetral - Licensing|Comments Off

Can I have a button that executes a playlist, that when it finishes it returns to the previous playlist?

Yes, this is known as "quick actions". When a "quick [...]

By Pere|2017-09-05T18:05:23+00:00September 5th, 2017|LDSperimetral - Functionality|0 Comments

How is LDSmonitor connected?

LDSmonitor has to be connected to: Novastar sender using the [...]

By Pere|2017-09-05T17:23:26+00:00September 5th, 2017|LDSmonitor - Technical|0 Comments

What ports do I have to open in my router for LDSmonitor?

LDSmonitor needs these ports: For SNMP: UDP/161 For remote maintenance: [...]

By Pere|2017-09-05T17:21:29+00:00September 5th, 2017|LDSmonitor - Technical|0 Comments

Is necessary a fixed IP?

If you are going to work with SNMP and want [...]

By Pere|2017-09-05T17:19:55+00:00September 5th, 2017|LDSmonitor - Technical|Comments Off